Our Holiday Returns Policy allows for returns up to January 31 on items purchased between November 1 and December 31.
Our Returns Policy allows for returns up to 30 days upon delivery.
Returned products cannot be used, altered, or washed. Merchandise must be returned in its original condition, and accompanied by its original tags and packaging. Original shipping fees are not refundable.
Items sent back without a return authorization, and any merchandise returned that does not meet our requirements, will be denied. (Example: Footwear returned with damage to the shoebox, or without a box, will be returned to the customer.)
In the event you were shipped the wrong item or a defective product, please contact us immediately.
Klarna - When your refund has been processed, it will automatically be routed to Klarna, and updated in your payment plan. For additional information, please reach out to Klarna support. Learn more about Klarna.
If your return meets the requirements above, please proceed:
If you would like to make an exchange, please use the instant credit feature when going through the returns process. This will immediately allow you to purchase a replacement item for equal or lesser value of the item(s) you are returning.
If you do not see the item(s) you are looking for on our website, contact us, and a customer service representative will be happy to assist you.